Hightel Inc. can implement Preventive Maintenance and Service Plans for virtually all Network Infrastructure programs that will dramatically increase performance of Cabling Operations, reduce hardware problems and system down times.

  1. Preventive Maintenance and Service Plans tailored to your needs, dedicated or part-time service plans.
  2. Comprehensive reporting on hardware operations and performance.

Hightel’s Preventive Maintenance Programs managed and automate complex proactive services, helping companies deliver incremental value to their customers. Specific assets or entitlements can be covered by a preventive maintenance plan that defines time interval, usage, threshold, or event triggers.

Hightel’s Preventive Maintenance enables customers in Puerto Rico and the Caribbean to generate preventive maintenance service requests and activities automatically through website or by e-mail. This often has a critical revenue and cost-avoidance impact for service and creates a higher level of customer service.w


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